Investment Apps and Websites

Chase Bank Review: Is It The Right Bank For You?

This Chase Bank review will tell you more about what Chase is, its products and services, and more. We will also provide you information on the things that we like and we do not like about the bank.

Chase Bank Review

Chase Bank is one of the most popular names in the banking industry. It offers all major banking services, which include checking and savings accounts, loans, investments, as well as credit cards.

Chase’s mobile tools are also considered to be the best among national banks. Needless to say, the bank has the second-largest network of branches in the United States.


Furthermore, Chase Bank has the most ATMs with 16,000 of them around the country.

When it comes to customer satisfaction, Chase was reported to have a high degree of satisfaction with its easy accessibility being the primary determiner.

You see, there is so much to love about Chase Bank. But, as a customer, a potential client, it is important to look through all the details to ensure that this is indeed the right bank for you.

Having said that, in this Chase Bank review, we are going to talk about the following:

  • Who is Chase Bank?
  • Who is Chase Bank best for?
  • What does Chase bank offer?
  • How to do banking with Chase Bank?
  • What are Chase Bank’s fees and charges?
  • How is Chase Bank’s customer service?
  • What are the highs and lows of Chase Bank?


As stated on their website, Chase Bank is “proud to serve nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing.

Chase is also known as a global banking powerhouse. It’s a division of the famous JPMorgan Chase & Co., which owns more than $2.6 trillion in assets.

Chase Bank, as we have mentioned earlier has the second-largest network of branches in the United States with nearly 4,900 of them, next to Wells Fargo. But apart from that, Chase also offers the best online banking experience, which means you can definitely work with the bank entirely online.

Furthermore, banking with Chase is made more accessible and easier having 16,000 ATMs across the country. With that, you can make deposits and get cash anywhere and anytime.

With everything said, no doubt Chase Bank is not just a big name in the banking industry, but that it also is one of the most trusted banks in the country and even outside the U.S.

If you are interested to know more about Chase, here’s a very informative review by Carter Farr. We actually thought he said all the right words about Chase. Click the play button below to watch the video:

By the way, apart from catering to millions of clients across the country, JP Morgan Chase where Chase Bank is a division of (as mentioned earlier) is home to over 250,000 employees as of 2019 according to MacroTrends.

Chase Bank is headquartered in Manhattan, New York City.


Now that you already know who Chase Bank is, as part of our Chase Bank review, we’re also going to share with you who the bank is ideal for, and see for yourself if you are a part of it.

Given the background, and the products and services that Chase Bank offer, it may be ideal for people who prefer dealing with the resources of big banks or a megabank.

In particular, Chase Bank’s products and services may appeal to those who want to:

  • Lessen bank relationships by opening checking accounts as well as credit cards at the same financial institution
  • Use a free checking account (this applies to those qualified for a waiver) with a debit card, online bill pay, as well as paper checks
  • Earn rewards for using a credit card
  • Bank in person or do banking traditionally
  • Use ATMs often

If you see yourself in any of the above-mentioned, then, let’s proceed to the next agenda.


Our Chase Bank review will focus on this as we believe this is the most crucial part when deciding whether or not a bank is for you.

Given how large the Chase Bank is, it’s not surprising that they provide a broad offering of both products and services for individual and business customers.

However, in this review, we are going to particularly focus on the following:

  • Savings Accounts
  • Checking Accounts
  • Certificates of Deposit
  • Credit Cards


To set your expectations right, like most traditional banks, Chase Savings Account pays a small amount of interest as well. The annual percentage yield or APY, however, is not that impressive.

As of February 2020, Chase Bank’s APY is 0.01%. The best high-yield savings accounts in other banks, meanwhile, pay more than 2.00%.

Chase Bank, however, does have a top-yielding savings account called Chase Premier Savings, wherein you can earn a few basis points more as compared to the national average APY. The catch though is that you must have at least $15,000 in the account to earn the said rate. In addition, you need to link it to a Chase Premier Plus Checking or Chase Sapphire Checking account as well and make at least five customer-initiated transactions in a monthly statement period with that particular linked account.

The Chase Savings Account comes with a $5 monthly fee. But, this can be waived provided you meet any of the following criteria:

  • Keep a minimum balance of $300 at the beginning of each day
  • Link a Chase College Checking account, while using the savings account for overdraft protection
  • You are below 18 years old
  • Save a minimum of $25 every month from a personal Chase checking account or Chase Liquid card
  • Link the account to a particular premium Chase checking accounts

It is also important to note that Chase Savings Accounts only allow six withdrawals per month regardless of the type of withdrawal you make. Once you have used up the limit, you will be charged $5 for every subsequent withdrawal in the month.

The withdrawal limit of Chase Bank is more stringent than what is required by Regulation D limits, which is under federal law.


Chase has a lot of checking account options to choose from. There’s Chase Total Checking, Chase Premier Plus Checking, Chase Sapphire Checking, Chase Secure Checking, Chase College Checking, and Chase High School Checking.

Now, let’s take a look at each of these:

Chase Total Checking

According to Chase, the Chase Total Checking is the bank’s most popular checking account. This easily satisfies the clients’ day-to-day checking needs to give the fact that it has online bill pay and is accessible through a mobile app.

Some of the key features of Chase Total Checking include ATM check deposit, mobile check deposit, paper checks, as well as Zelle transfer to family and friends.

The Chase Total Checking account charges a $12 monthly fee. However, you may qualify for a waiver if you meet any of the following:

  • Must have at least $1,500 in your account
  • Must have at least $5,000 combined Total Checking and eligible accounts
  • Receive a minimum of $500 direct deposit every month into your account

Chase Premier Plus Checking

Unlike other checking accounts, the Chase Premier Plus Checking account pays a small amount of interest (which is quite negligible at 0.01%), as well as provide a few freebies every month.

This particular type of checking account from Chase Bank is ideal for those who have a substantial relationship with the bank.

It comes with $25 monthly fee, but this fee can be waived provided you meet any of the following requirements:

  • Must keep a $15,000 or higher daily balance in qualified Chase Bank accounts
  • Must have a qualifying Chase mortgage that you are paying using your Chase account

Apart from the features of Total Checking that comes with it, the Chase Premier Plus Checking account also includes the following perks:

  • Free basic personal, counter, cashier’s checks, and money orders
  • Four foreign ATM withdrawal fees waived in a month (Note: The ATM owner may charge fees, and Chase may also charge extra if you are using a different currency apart from U.S. dollars.)
  • Free or discounted safe deposit boxes
  • Potential monthly fee waivers on additional savings and checking accounts

Chase Sapphire Checking

The Chase Sapphire Checking comes with additional benefits. However, the hurdle for banking fee-free is higher.

Apart from the 24/7 customer support, as well as higher ATM and debit card limits, this particular checking account also includes the following features:

  • No ATM fees globally
  • Interest on the account holder’s balance
  • Four free overdrafts annually
  • No wire transfer or stop payment fees
  • Other perks and discounts on other Chase services

Meanwhile, to qualify for a waiver, which amounts to $25 a month, you have to keep an average balance of $75,000 in eligible accounts or investments with the bank.

Chase Secure Checking

If you are just starting with your financial journey, then this product is ideal for you. The Chase Secure Checking account is a no-frills account. It does not include paper checks with discounts. However, it allows you to pay bills online or with the use of your debit card.

Furthermore, it also includes the following features:

  • No overdraft fees
  • No minimum deposit required
  • $4.95 monthly fee (definitely cheaper as compared to the previous checking account types)

Chase College Checking

Obviously, this account type is ideal for college students. The Chase College Checking account is specifically designed for customers aged 17 to 24 years old.

While it comes with a $6 monthly fee, this can be waived if you:

  • Are enrolled in college (up to five years)
  • Keep an average of $5,000 daily balance
  • Have a monthly direct deposit into the account

This particular account may be ideal for college students who have more time studying as compared to earning an income.

Chase High School Checking

The last on Chase Bank’s checking accounts list is the Chase High School Checking. This particular account is available for kids aged between 13 and 17 years old. It also comes with NO monthly fee.

However, the bank requires that the account holder’s parent or guardian must own an eligible Chase Bank checking account. The parent or guardian must also be a co-owner of the Chase High School Checking account.

What’s nice about this account is that it converts to a Total Checking account once the child reached the age of 19.


Just like any other bank, Chase Bank also offers Certificates of Deposit.

If you are interested to open one with Chase, the bank requires $1,000 to begin with. The bank offers different terms to choose from, which include:

  • 1-2- or 3-month
  • 6-month
  • 9-month
  • 12-month
  • 15-month
  • 18-month
  • 21- to 120-month

Since Chase Bank is a brick-and-mortar bank or a traditional bank, it is not surprising that the rates are quite low.

So, to maximize your rate, make sure to qualify for a “relationship rate” with a linked checking account, and then, purchase of at least $10,000.


Chase Bank also offers a variety of credit cards. They do have a rich lineup of credit cards to choose from depending on the customer’s needs and preferences.

For your reference, here is Chase’s list of credit cards:

Balance Transfer Credit Cards

  • Chase Slate

Business Credit Cards

  • Ink Business Preferred Credit Card
  • Ink Business Cash Credit Card
  • Ink Business Unlimited Credit Card

Cash-Back Credit Cards

  • Chase Freedom
  • Chase Freedom Unlimited
  • Chase Freedom Student

Travel Rewards Cards

  • Chase Sapphire Preferred Card
  • Chase Sapphire Reserve
  • United Explorer


Apart from savings and checking accounts, CDs, and credit cards, Chase Bank also offers other financial products, which include the following:

  • Auto loans
  • Business loans
  • Business checking accounts
  • Financial advisers
  • Home equity loans
  • Home equity lines of credit (HELOCs)
  • IRAs
  • Managed investment portfolios
  • Private banking
  • Purchase mortgages
  • Refinance mortgages
  • Self-directed trading


As part of our Chase Bank review, we are also going to share with you information on how to do banking with Chase.

To open an account with Chase Bank, all you need to do is visit or you may pay a visit to one of their branches near you. You may also call 1-800-935-9935 if you have queries or you need clarifications on certain products and services prior to opening an account.

Just like in any other bank, and as required by law, Chase Bank will ask you to provide personal information such as your name, address, contact details, Social Security number, and more.


Our Chase Bank review will not be complete without us looking into the fees that the bank charges.

Earlier, we already mentioned that each of the Chase Bank accounts does have their respective monthly fees. But apart from the monthly fees, the bank also charges an overdraft fee. Chase Bank charges a $34 nonsufficient funds fee for up to three times per day.

The fee can be avoided though if a customer links their savings account as a backup.


As we have mentioned earlier, the bank has earned high marks in terms of customer satisfaction. One of the reasons behind this is the bank’s amazing customer service.

According to the J.D. Power 2019 U.S. National Banking Satisfaction Study, Chase Bank ranks first.

With such a position, it makes sense that the bank invests in technology, as well as in training, and staff to ensure clients are satisfied and would keep their assets with Chase for a long time.


Our Chase Bank review will not be complete without us sharing with you what we like and what we do not like about Chase Bank.

Hopefully, this section helps you decide whether Chase Bank is the right financial institution for you or not.


  • Chase has almost 4,900 branches plus 16,000 ATMs across the country. It makes them easily accessible.
  • There’s free checking available from megabank that comes with fee waivers.
  • Chase offers a wide selection of bank accounts and credit cards to choose from depending on the client’s needs and preferences.


  • The probability of getting charged for a monthly fee if you do not qualify a waiver.
  • The bank has an unimpressive interest rate for both savings accounts and CDs as compared to other banks.
  • They have limited branch presence outside metropolitan areas.


No doubt, Chase Bank is one of America’s biggest banks, needless to say, most-trusted financial institutions. It provides a variety of products and services to choose from – too many in fact that the bank almost has a certain product or service for every type of customer.

While the banks have a lot of highs, we cannot deny the fact that just like any other banks out there, it’s not perfect. Thus, it also comes with lows.

To be honest, when it comes to interest rates, it is not as competitive, especially when compared to online banks. Customers may find way better interest rates on both savings accounts and CDs elsewhere. The only consolation you have though is that Chase is a credible and well-established bank. The probability of risk is low.

So, would we recommend Chase Bank?

Of course! As we have said in this Chase Bank review, there’s so much to love about Chase. But then, at the end of the day, the decision is all yours. After all, you know what you need exactly in a bank, right?

Investment Apps and Websites

BrioDirect Review: What Every Potential Client Must Know

One of the best ways to know more about how BrioDirect works, as well as the products and services it offers, is through a BrioDirect review — just like this one.

BrioDirect review what you should know

Through reviews, a potential customer like you will have an idea about the bank, and also, this will help you gauge whether or not BrioDirect is best for you.

Online banking is becoming the new norm. Well, it’s not surprising at all given the fact that it’s so convenient and easy to do.

In the United States alone, there are an estimated 76.9 million Americans (30.3% of the US population) who says that they are either planning or they already have opened a digital or online-only bank. The data was based on Finder’s Neobank Adoption survey.


Furthermore, in the same survey, Finder found that there are roughly 27% of millennials and 30% of Gen X who said that they have had an account with an online-only bank. Meanwhile, .8% of baby boomers said they had an account at one of these banks, while another 4.4% of boomers said they are planning to open one.

You see, these numbers tell so much as to how the banking industry is becoming – especially with the advent of technology and the internet. Needless to say, with all that’s happening in the world right now, digital banking or online banking will definitely become a hit.

There are already a number of online-only banks today. In fact, even big banks have already established either their own online banking system, or they’ve opened up an entirely new online-only bank, which is the case of Sterling National Bank.

Sterling National Bank launched BrioDirect, its online banking division.

So, having said that, if you are looking for an online-only bank that will help you save and let you earn a good amount of interest, this in-depth BrioDirect review can definitely help you decide if it’s the right fit.

To help you gauge if it’s fit for your banking needs and preferences, we are going to tackle some of the most important information that every potential client must know. This includes the following:

  • What is BrioDirect?
  • What are the pros and cons of BrioDirect?
  • Who is BrioDirect best for?
  • What does BrioDirect offer?
  • What are BrioDirect fees and charges?
  • How to bank with BrioDirect
  • How is BrioDirect’s customer service?

Before we move on to our BrioDirect review, here’s an informative video by Wander Wealthy by Tess Wicks on how to choose the best high-yield savings account:


First and foremost, as a potential client or customer, it is important to make time to get to know the financial institution that you are looking at.

Know more about the background of the bank, in this case, of BrioDirect so you get to judge the bank’s credibility, and also on how strong its foundation is. After all, you’re going to entrust to them your hard-earned money, right?

So, before we get into a more detailed BrioDirect review, here are a few vital information that we thought you must know about BrioDirect:

First, as mentioned earlier, BrioDirect is Sterling National Bank’s online banking division.

Second, BrioDirect is an FDIC-insured bank that offers high-rate certificates of deposit, and high-yield savings accounts, which is essential in growing your money.

Third, BrioDirect High-Yield Savings account is known for its strong interest rate, and also for not charging any monthly fees.

Fourth, BrioDirect CDs are also notable for providing very attractive interest rates for short maturity terms of either 9 months or 12 months.

Lastly, all BrioDirect accounts are manageable online or through Sterling National Bank mobile banking apps, which are available for both iOS and Android users.


There are so many digital banks out there to choose from. That is why it is important to really do your research and weigh your options.

Apart from knowing the bank’s background, it is also important to look at the pros and cons of the financial institution. This is one of the best ways for you to be able to gauge whether it’s a fit or not according to your banking needs and preferences.

For BrioDirect, here are some of the things that we like and we do not like:


  • Very Competitive Savings Rate – This is actually the key feature that makes BrioDirect’s high-yield savings account stand out from any average savings account.
  • No Monthly Fee – BrioDirect does not charge any monthly fee or maintenance fee, which also makes it attractive to potential clients.
  • Low Opening Deposit – You can open a BrioDirect’s high-yield savings account for only $25.
  • All Deposits are FDIC-insured – Unlike other online-only banks, the BrioDirect savings account is FDIC-insured up to $250,000.
  • Mobile and Online Banking Features – BrioDirect makes managing your money simple and easy with features available in their mobile and online banking platforms.
  • Account Security – Security is a top priority of BrioDirect. Thus, the bank use technology as well as follows protocols to help ensure a secured online account opening, as well as online and mobile banking experience.
  • Financially Strong and Stable – Sterling National Bank, the bank behind BrioDirect is a strong financial institution. Founded in 1888, the bank currently has over $30 billion in assets and is rated as one of “America’s 100 Best Banks” by Forbes. That said, this translates to being a BrioDirect account holder, you are assured of the bank’s strength and stability.


  • Limited CD Options – Unfortunately, BrioDirect offers CDs with terms up to 12 months only.
  • No ATM access – Unlike other online-only banks, BrioDirect does not provide ATM access to your money.


From what it offers, we thought BrioDirect is ideal for people who are looking for a safe and secure place to keep their money, at the same time, earn a good amount of interest.

Apart from that, BrioDirect may also appeal to those who:

  • Have at least $25 (the minimum required) to be able to open a BrioDirect Savings Account, or those who have at least $500 to open a Certificate of Deposit
  • Does want to save from paying monthly maintenance fees
  • Do not need ATM access to their money
  • Are interested in building a CD ladder

Do you see yourself in any of these, if your answer is yes, then, let’s proceed to the next?


Just like any other online banks out there, BrioDirect also offers online deposit accounts, as well as basic customer service options, which include:


  • Savings Accounts
  • Certificates of Deposit


  • Mobile and online banking
  • Customer service

Now, let’s take a look at BrioDirect’s accounts closely. Here are a few important information about these accounts:

BrioDirect High Yield Savings Accounts

As we have mentioned earlier, BrioDirect’s High Yield Savings Account is an FDIC-insured online savings account, which is something we expected given the fact that it is owned by a well-known bank. More so, it is also known for paying highly competitive rates, which makes it ideal for savers who want to earn more from their savings.

Moreover, here are some of the benefits of getting a BrioDirect High Yield Savings Account:

  • Earn a highly competitive annual percentage yield. As of May 2020, it is at 1.40%. This is applicable to all balances with a $25 minimum.
  • No monthly maintenance charges
  • Low minimum deposit required to open an account — it’s at $25
  • Manage your savings account whenever you want, and wherever you are through BrioDirect’s mobile and online banking

If you take a look at it, BrioDirect’s savings account is actually quite similar to other high-yield savings accounts from other online banks out there. Just the same, it offers a very generous annual percentage yield, and also, it does not require any monthly maintenance payments.

Opening a BrioDirect account online is very easy and simple. In fact, it will only take a few minutes of your time to complete the whole process of opening an account.

Once you have successfully opened an account, you can link immediately link it to a checking or savings account at another bank to easily transfer money here and there. Although, make sure to keep in mind that for savings accounts, the Federal Reserve regulations only allow up to six “convenient” transfers or withdrawals in a month.

Unfortunately, it’s not all good with BrioDirect Savings Account. It’s not perfect — just like most online-only banking. It does have its share of downsides as well.

One of them is that it does not come with an ATM or debit card access, which means, depositing and withdrawing money can be quite a challenge.

Another thing is that BrioDirect limits its savers from transferring money in and out of their accounts. They can only do it through ACH transactions, mailing a check, as well as through wire transfer.

In addition, there is a possibility that BrioDirect may charge you a pair of fees for using their savings account. The fees include $10 for every transaction beyond the six-transaction limit, and $35 each time you overdraft your account or don’t have sufficient funds to complete a transaction.

To avoid such fees, and wasting money from paying these fees, make sure to always check your account and ensure that you are always on track.

BrioDirect Certificate of Deposit Accounts

Another notable product that BrioDirect is known for is its BrioDirect Certificate of Deposit Account. BrioDirect CDs have terms that range from 30 days up to 12 months.

Some of the key highlights of BrioDirect Certificate of Deposit Accounts include:

  • Requires a $500 minimum balance to open an account
  • Allows you to open multiple CDs to create a ladder

With BrioDirect Certificate of Deposit Accounts, how much APY you earn depends on how long you keep your money in the bank. The shorter period stays, the lesser the rates would be. The longer it stays, the higher the APY will be.

To be honest, what we like about the BrioDirect Certificate of Deposit Account is that the minimum deposit requirement is not as steep as compared to what required by other online banks out there.

For savers who want to take full advantage of all the rates that BrioDirect has to offer, we highly encourage you to set up a CD ladder. You can create a CD ladder by purchasing multiple CDs with different terms and rates. What happens is, when one of the CDs mature, you can cash it out, and then collect the interest, and roll it into another CD. It’s basically like a money wheel — you just continue doing a process to earn money through your accounts.

As a BrioDirect Certificate of Deposit Account holder though, make sure to keep in mind that the bank may close your account if you withdraw all your money from your CD or have a balance below $500 for more than 20 days.

So, again, make sure to always keep yourself on track of your account to ensure you have enough funds, and that you are not breaking any rule. This way, you get to have easy banking experience. Needless to say, you get to take full advantage of what the account has to offer.

When opening a CD account, make sure that you will not need or spend that money up until it’s due. Just like any other CD accounts out there, BrioDirect will charge you an early withdrawal penalty should you take your money out of a CD before the end term.


As mentioned, one of the key highlights of BrioDirect — both for their savings and CD accounts is that they do not charge any fees.

To be specific, BrioDirect does not charge anything for the following:

  • Monthly Maintenance
  • Monthly Inactivity
  • Non-Sufficient Fund (Overdraft)
  • Stop Payment item
  • Return Deposit
  • Domestic Wire Transfer (Outbound)
  • Domestic Wire Transfer (Inbound)
  • Non-Bank ATM

So, if you want to save money from paying such fees, BrioDirect may just be the best option for you.

Meanwhile, particularly for those opening a CD account, in case you decide to withdraw your CD ahead of its maturity date or before the end of the term, BrioDirect will charge you an early withdrawal penalty.

For your reference, here’s how much you will be charged for:

Terms of 30 days or less The penalty will be 30 days interest, whether or not earned
Terms of 12 months or less The penalty will be 90 days interest, whether or not earned
Terms of 18 months or more but less than 60 months The penalty will be 9 months interest, whether or not earned
Terms of 60 months or more The penalty will be 12 months interest, whether or not earned

Apart from the afore-mentioned, BrioDirect does not charge for any other fees.


Since BrioDirect is an online-only bank, this automatically means you can only open an account through their online platforms.

Opening an account with BrioDirect is made easy and simple. In fact, it only takes a few minutes of your time!

Just make sure to keep the following handy as you create your account:

  • Driver’s License
  • U.S. Passport or State I.D.
  • Social Security number
  • Contact Information

Of course, just like in any other bank, BrioDirect will also ask your personal details.

Meanwhile, to set up your initial deposit, all you need to do is to link your checking or savings account with another financial institution or bank to your BrioDirect online high-yield savings or CD account, and then transfer funds from your offline account to your new online account.

You may also consider sending a check or wire funds into your account if you think these are better options.


BrioDirect lets you manage your savings account and/or your CD accounts either online or through their reliable mobile banking.

However, if you opt to speak to a client service representative, all you need to do is call their toll free hotline 877-369-BRIO from 8 in the morning until 8 in the evening (Eastern Time), Mondays through Fridays. On Saturdays, they are available to take your calls from 8:30 in the morning until 3 in the afternoon (Eastern Time).


As we have said, there are so many digital banks or online-only banks out there. Too many that choosing one can get a little overwhelming. However, reviews like this one are very much helpful to ensure you get to fully understand and learn what to expect about the bank you are eyeing for.

For this BrioDirect review, in particular, we have shared with you the key information that every potential client must know. Thus, hopefully, this helps you decide on whether or not BrioDirect is fit based on what your banking needs are.

To sum up, what we like about BrioDirect is the fact that it offers really competitive rates. We also like the fact that it is owned by a strong and stable bank, which is Sterling National Bank, and that it is FDIC-insured. This is like a security blanket for any bank client, right? Knowing that whatever happens, your money is secured.

To be honest, although we shared a few downsides, apart from those, we really have no major issues with BioDirect.

So, have you decided to go for BioDirect yet?

Just remember all the information in this BioDirect review, and your good. After all, we basically just shared with you the essentials to guide you through as you make a decision.

Investment Apps and Websites

BB and T Bank Review: Is It The Right Bank For You?

Through this BB and T Bank review and all other related reviews are essential to know and understand fully how the bank operates, and also, what its products and services are. This will serve as your guide as you think about opening an account with BB&T Bank.

BB and T Bank Review What you need to know

BB&T Bank is a community bank that has been around for more than 150 years now. Having served its clients and customers that long, it is not surprising that the bank has become one of the largest banks on the East Coast.

By the way, according to the FDIC Community Banking Study, which was released in December 2012, community banks “focus on providing traditional banking services in their local communities. They obtain most of their core deposits locally and make many of their loans to local businesses.”

This explains why BB&T, a community bank, is regarded as one of the biggest financial institutions in the East Coast.


Anyway, the mere fact that you are reading this means that you are considering opening an account with BB&T Bank, right?

So, with this BB and T Bank review, we are going to tackle some, if not, the most essential information that every potential customer or client should know.

In particular, we are going to discuss the following:

  • Who is BB&T Bank?
  • What are the pros and cons of BB&T Bank?
  • Who is BB&T Bank best for?
  • What does BB&T Bank offer?
  • Are there charges and fees involved?
  • How to bank with BB&T?
  • How’s BB&T Bank’s customer service?


As mentioned earlier, Branch Banking and Trust Co. or more popularly known as BB&T Bank has been around for over 150 years already, dating its roots back to 1872. It is an FDIC-insured bank headquartered in Winston Salem, North Carolina.

Since its inception, up to this day, the bank continues to grow and innovate. As of this writing, BB&T Bank is present in more than 1,700 locations in 15 states, as well as in the District of Columbia.

But apart from being physically present through its branches, BB&T also offers both mobile and online banking, which is easy to use, and definitely, makes banking more convenient for its customers.

Moving on, in December 2019, BB&T faced a major change. The bank joined forces with SunTrust in what they call as a “merger of equals”.

With such a move, the two companies came up with Truist, which is a new financial institution that is expected to be the sixth biggest bank in the United States.

While at the moment BB&T customers work under the BB&T brand, it will eventually be shifted to its new name, Truist in the days to come.

Regardless of the changes, though, one thing remains, BB&T Bank offers a wide variety of products and services to its customers. It offers account types than can be combined in several ways to fit your lifestyle.

If you want to know more about the merger between these two financial institutions, you may want to check this video by 11Alive about the said matter:


Similar to what we usually do whenever we make a bank review, in this BB and T Bank review, we are going to share with you some of the things that we like and we do not like about this financial institution.

We find this essential for every customer to know so you get to gauge whether or not BB&T Bank is the right bank for you or not.

Having said that, here are some of BB&T Bank’s pros and cons:

Provides free checking (after fee waiver) available at a brick-and-mortar bank.  

BB&T Bank’s mobile app called U is highly commended/rated.  

The app helps its users manage multiple accounts from a customizable dashboard.  

Online savings accounts are available without monthly maintenance fees, as well as minimum deposit requirements.

  In 2018, BB&T was named to Fortune’s “World’s Most Admired Companies” list in the superregional bank category.

  There is a high potential for improvements should the merger gets successful.
The bank offers fairly low-interest rates on deposit products compared with other banks.  

It has limited physical branches, which, currently is only present in 15 states, as well as in Washington, D.C.    

As mentioned, these are just some of the pros and cons that we found with BB&T Bank. If you want to know more about what to expect with BB&T Bank especially with its products and services, you can always check for customer reviews online.


BB&T Bank has proven its worth in the banking industry. Well, their years of existence in the business should speak for itself.

But who is BB&T Bank most ideal for?

While BB&T Bank has the capability to meet the needs of consumers in the bank’s service area, we find it most appealing to those who:

  • Reside in one of the 15 states (and Washington D.C.) where BB&T is present
  • Want to keep a savings account without monthly fees
  • Have at least $500 of monthly direct deposits to be able to avail a checking account fee waiver
  • Are willing to visit their physical branch to know more about the bank’s products and services
  • Want to have the freedom to disable their debit card using an app
  • Like to bank with text messages instead of using an app
  • Employ text and email alerts to keep track of their accounts

If you see yourself in one or more of the above circumstances, then BB&T Bank might just be the bank you have been looking for.


At this point in our BB and T Bank review, we are going to go through each of the products and services that BB&T Bank offers.

Again, as a potential client, it is important that you are well-aware of the bank’s offerings. This way, you can gauge if BB&T is indeed the bank that you are looking for.

BB&T offers a wide selection of banking products and services to both individuals and businesses. You can turn to BB&T for an everyday checking account, and/or a credit card.

But what we like about BB&T is that it also could be an ideal choice for more complicated circumstances, which include financing a business, or retirement.

For your reference, BB&T Bank offers the following:

  • Savings Accounts
  • Checking Accounts
  • Money Market Accounts
  • Certificates of Deposit
  • Credit Cards

BB&T Savings Accounts (eSavings)

BB&T Savings Accounts or its eSavings is what the bank calls as their most popular savings account that is available exclusively online.

With eSavings, account holders can earn 0.03% annual percentage yield (APY) on all balances — from $0 up to $99 billion.

The eSavings account offers an affordable way to jumpstart saving. Although the rate is quite low as compared to its competitors, it is nevertheless a useful place to store extra cash that’s accessible.

Apart from the aforementioned, the eSavings account also features:

  • No minimum deposit required to open an account
  • No monthly maintenance fee
  • No ongoing minimum balance requirements
  • Can provide overdraft protection to BB&T checking accounts

With BB&T’s eSavings, it allows unlimited withdrawals at bank branches and ATMs. However, other withdrawals such as electronic transfers out of your account, are only limited to six every month, which is in accordance with federal regulations.

BB&T Checking Accounts

With BB&T’s Elite Gold Checking, customers can earn interest after depositing a minimum opening deposit of $100. While the bank charges a monthly maintenance fee of $30, it can eventually be waived should customers meet a combined balance of $25,000 across all eligible linked accounts.

Meanwhile, with BB&T Fundamentals and Bright Banking Checking Accounts, both products do not include interest, but they both have lower fees. BB&T Fundamentals’ monthly fee is only $5, and it also does require a minimum initial deposit. As with BB&T Bright Banking, there is a $12 fee that can be waived and a $50 opening deposit requirement.

BB&T Checking Accounts features also include:

  • Tiered rates offer interest on all balances
  • Allows non-BB&T ATM transactions per statement cycle ($3 fee per transaction thereafter)

On one hand, specifically for BB&T Fundamentals Checking Account, features also include:

  • No ongoing balance requirement
  • Free online bill pay
  • Mobile check deposit
  • Optional overdraft protection (fees apply)
  • Free debit card for spending and cash withdrawals
  • Text and email alerts
  • More than 2,400 free BB&T ATMs

On the other hand, for BB&T Bright Banking Checking Account, features also include:

  • Combined ACH direct deposits of at least $500 per statement cycle
  • Average checking balance of $1,500 or more

Apart from BB&TElite Gold Checking, BB&T Fundamentals, Bright Banking Checking Accounts, BB&T also has Student Checking Account and Senior Checking Account.

For BB&T Student Checking Account, features include:

  • No monthly maintenance fee
  • No minimum deposit to open
  • No minimum balance requirement
  • No direct deposit required

Furthermore, it also provides the following benefits:

  • Linked savings account with no monthly fee
  • One no-fee incoming wire transfer (domestic or international) monthly
  • BB&T waives its fees on two non-BB&T ATM transactions monthly

As for the BB&T Senior Checking Account, it is designed primarily for customers who are 55 years old and above. As compared to other checking accounts offered by BB&T, this one’s slightly easier to qualify for a fee waiver.

Customers basically have to meet the following requirements:

  • $100 minimum to open
  • $10 monthly maintenance fee can be waived with one of the following:
  • Combined direct deposits of at least $500 per month
  • Minimum average checking balance of $1,000

The Seniors Checking Account’s features are basically the same as other BB&T Bank’s checking accounts. What makes the difference is that this particular account offers:

  • One complimentary early withdrawal from a CD for medical emergencies
  • Free standard BB&T checks, or discounts on other designs

Money Market Accounts

The High Performance Money Market Account or BB&T Money Market Account offers tiered rates depending on your account balance. The account does have limitations though, as you can only open such an account if you have a BB&T personal checking account.

To open a High Performance Money Market, the bank requires a $100 minimum. While there is a $12 monthly maintenance fee, this can be waived if you have a $1,000 balance in your account.

Meanwhile, its features include:

  • A 0.01% to 0.50% APY, depending on your account balance (Note: The rates only apply to account opened online or via phone. Rates differ when you open an account in person.)
  • Check writing available from your this account
  • Debit card for spending and cash withdrawals

Certificates of Deposit

BB&T offers four different types of Certificates of Deposit, which include the following:

  • Special CDs
  • Personal CD
  • Can’t Lose CD
  • Stepped Rate CD

For Special CDs, this type comes with a variety of terms (7 months, 13 months, and 23 months). While rates may only be available for a short period of time, they tend to be the highest available at BB&T.

To open, a minimum of $1,000 is required. The rate is fixed depending on the term you choose. However, for deposits of more than $100,000, you check directly with BB&T for customized rates and terms.

Please take note also of below BB&T standard early-withdrawal penalties:

Terms less than three months The greater of $25 or all interest earned
Terms of three months to one year The greater of $25 or three months of simple interest
Terms of 13 to 23 months The greater of $25 or six months of simple interest
Terms of 24 months or more The greater of $25 or 12 months of simple interest

Meanwhile, BB&T’s Personal CDs pay a fixed rate for terms, which range from a week up to five years. If you want to earn a higher or bigger rate, then you got to opt for a longer term.

At the moment, the CD rates of BB&T are quite unimpressive as compared to other banks.

Anyway, if you are interested to get a Personal CD, take note of the following minimum requirements:

  • $2,500 minimum for terms of 7 to 31 days
  • $1,000 minimum for terms of 32 days or more

Another CD option is BB&T’s Can’t Lose CD. As compared to BB&T’s traditional CDs, this one’s slighly more flexible. The thing we about this CD type is that if you like your rate, you can always add funds to an existing CD provided it has been active for 12 months already.

For your reference, here are some important details to remember with BB&T’s Can’t Lose CD:

  • Requires $1,000 required to open
  • 30-month term
  • APY varies but as of March 30, account holders earn 0.25% APY
  • You can add up to $10,000 to your CD after 12 months

For BB&T Stepped Rate CD, your rate rises year after year. Basically, BB&T publishes the APY their customers get each year on these 4-yead CDs. This way, customers know what they are expecting ahead.

As compared to other CDs, BB&T Stepped Rate CD, unfortunately, has low rates.

For this type of CD, features include:

  • Minimum $1,000 investment
  • Deposit additional funds, up to $10,000 per year
  • There is a potential for a penalty-free withdrawals after 24 months

Credit Cards

Just like any other banks out there, BB&T also offers a variety of credit card options regarless of your purpose of use. Whether you want to save on interest or you want to accumulate rewards, BB&T has a credit card option for you.

For your referece, here’s what BB&T’s credit card options:

  • BB&T Bright
  • BB&T Spectrum Cash Rewards
  • BB&T Spectrum Travel Rewards
  • BB&T MoneyAccount
  • BB&T Visa Gift Cards

Other BB&T Products

Apart from above-mentioned accounts, BB&T also offers the following products and services:

  • Auto loans
  • Business bank accounts
  • Business loans and lines of credit
  • Business credit card
  • Home purchase loans
  • Home equity loans and lines of credit
  • IRAs
  • Investment management
  • Personal loans
  • Self-directed investments


Of course, this BB and T Bank review will not be complete without us discussing whether they do have charges and fees.

Well, just like any other banks out there, BB&T does have their list of fees – particularly monthly fees depending on the product. However, most of these fees can eventually be waived once the customer meets certain requirements set by the bank.

We already mentioned most of them when we tackled the products and services a while ago. But, if you want to be sure, you can always visit a BB&T Bank branch near you or you may call them through their customer hotline at 800-BANK-BBT (800-226-5228).


BB&T does have a branch in certain states. You may opt to pay them a visit and inquire about their products and services, or if you find it more convenient and right for you, you may opt to visit their website or call them at 800-BANK-BBT (800-226-5228) for more information.

Particularly with opening an account, just like any other banks and other financial institutions out there, BB&T will ask you to provide essential personal information such as your name, address, contact details, as well as a valid identification number (e.g. Social Security Number).

Again, for a thorough list of requirements, you may always check their site or call them, or visit the nearest BB&T branch near your place.


In J.D. Power 2019 U.S. Retail Banking Satisfaction Study BB&T and SunTrust ranked 18th and 19th of 26 banks in overall satisfaction for the Mid-Atlantic region. Both banks received an overall rating/grade of “above average”.

In addition, BB&T excelled as a regional issuer, winning the regional category of J.D. Power’s 2019 Credit Card Satisfaction Study for their credit card products.

You see, these recognitions only goes to show that customers have had excellent customer experience with BB&T — customer service is perhaps at its best.

Anyway, BB&T Bank’s customer service is available every day from 6 in the morning until midnight Eastern Time via phone.


With all that’s been said, we, therefore, conclude that BB&T Bank offers not just a wide variety of products and services, but also provides excellent customer service.

Although there’s a merger and we have yet to see its outcome, we thought it should not fail given the fact that both BB&T and SunTrust are well-trusted, needless to say, strong financial institutions.

So, have you decided whether to open an account with BB&T yet?

Just keep in mind all that we have shared in this BB and T Bank review as all of this matter when making a decision. But we just have to say, BB&T Bank would be an excellent choice.